Coca-Cola HBC augmented reality remote support and digital training Review

xAssist has proven to be a controversial issue because many argue that this will be the solution on every supply chain in the future. Connect in real-time the operator with the maintenance specialist not only improves the performance and companies response capacity but also its recording feature can put together complete learning processes with the most outstanding worker’s expertise to the next generation workers keeping the talent inside company, renewing and increasing the knowledge of every worker.

The AR system and remote support used by Coca-Cola is a clear example of how the high budget companies can use the most innovative technology as a way to development and a great competitive advantage as a differentiating element

On this occasion, we want to take this opportunity to mention the potential of this technology to prevent the spread of diseases and any risks to human health.

How useful is this technology and training? We have to say that not only useful, but also highly recommended as we have the chance to record the scenario with the smartglasses.

Good

  • Keeps work finesse in the company's workers
  • Improves emergency response

Bad

  • High initial investment (Budget and highly qualified workers)
  • Relies on experimental technology

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